Privacy Policy
Contact Information
Tangent Prime
100 King Street West, Suite 5600
Toronto, ON M5X 1C7, Canada
Phone: +1 (416) 847-2953
Email: [email protected]
Our Commitment to Your Privacy
At Tangent Prime, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and giving you control over your personal data.
This policy applies to all information collected through our website, email communications, and during the provision of our accounting and bookkeeping services. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- • Submit contact forms or inquiry requests
- • Communicate with us via email or phone
- • Engage our professional services
- • Subscribe to newsletters or updates
- • Participate in surveys or feedback requests
This may include your name, email address, phone number, company name, and any other information you choose to share in your messages or service requests.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity:
- • IP address and general location information
- • Browser type and version
- • Operating system and device information
- • Pages visited and time spent on each page
- • Referring website or source
- • Date and time of visits
This information is collected through cookies and similar tracking technologies as described in our Cookie Policy.
Financial and Business Information
When you engage our accounting and bookkeeping services, we collect and process financial and business information necessary to provide those services. This may include financial statements, transaction records, tax information, and other business documentation. We handle all financial data with the highest level of security and confidentiality.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide, maintain, and improve our accounting and bookkeeping services, respond to your inquiries, and fulfill our contractual obligations to you.
Communication
To send you service-related information, respond to your questions, provide customer support, and share important updates about our services or your account.
Website Improvement
To analyze how visitors use our website, identify areas for improvement, optimize user experience, and develop new features or services.
Marketing and Outreach
To send you relevant information about our services, industry insights, and promotional materials, but only if you have consented to receive such communications. You can opt out at any time.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and professional accounting standards, including tax reporting requirements and financial record retention obligations.
Security and Fraud Prevention
To protect our website, services, and users from security threats, fraudulent activity, and unauthorized access.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have given us clear consent to process your personal information for specific purposes, such as receiving marketing communications.
Contract Performance: Where processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
Legal Obligation: Where we need to process your data to comply with legal or regulatory requirements.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your fundamental rights and freedoms.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Professional Advisors
We may share information with legal, financial, or other professional advisors when necessary to provide our services or protect our legal rights.
Legal Requirements
We may disclose your information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Information
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Encryption
We use industry-standard encryption protocols to protect data in transit and at rest, including SSL/TLS encryption for website communications.
Access Controls
We limit access to personal information to authorized personnel who need it to perform their job functions, and we require strong authentication measures.
Regular Monitoring
We continuously monitor our systems for potential security threats and vulnerabilities, and we maintain incident response procedures.
Secure Storage
We store data on secure servers with appropriate physical and technical safeguards, and we regularly back up data to prevent loss.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements:
Contact Inquiries: Information from contact forms is retained for up to two years unless you request earlier deletion or become a client.
Client Records: Financial and business information for active clients is retained for the duration of our engagement and for the period required by applicable professional standards and tax regulations, typically seven years after the end of services.
Website Analytics: Anonymous website usage data is typically retained for up to 26 months to analyze trends and improve our services.
Marketing Communications: Contact information for marketing purposes is retained until you unsubscribe or request removal from our mailing list.
Your Privacy Rights
You have important rights regarding your personal information. Depending on your location, these may include:
Right to Access
You can request a copy of the personal information we hold about you, along with information about how we use it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request that we delete your personal information in certain circumstances, subject to legal retention requirements.
Right to Data Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You can object to certain types of processing, including processing for direct marketing purposes.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within the timeframe required by applicable law, typically within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
- • Unsubscribe from marketing emails using the link provided in each message
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable law.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. This may include using standard contractual clauses approved by regulatory authorities or ensuring the recipient country provides adequate data protection.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website and services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Last Updated: November 2025
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +1 (416) 847-2953
Mail: 100 King Street West, Suite 5600, Toronto, ON M5X 1C7, Canada
We are committed to resolving privacy concerns promptly and will respond to your inquiry within a reasonable timeframe.