Terms of Service

Agreement to Terms

These Terms of Service govern your use of the Tangent Prime website and our accounting and bookkeeping services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

If you do not agree with any part of these terms, you should not use our website or services. These terms constitute a legally binding agreement between you and Tangent Prime.

Effective Date: November 2025

Service Usage Terms

1. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You may not use our services:

• In any way that violates applicable federal, provincial, state, local, or international law or regulation
• To transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
• To impersonate or attempt to impersonate Tangent Prime, our employees, another user, or any other person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• To introduce viruses, trojans, worms, or other malicious code
• To attempt to gain unauthorized access to any portion of the website or any systems or networks

2. Permitted Uses

Our website and services are intended for the following purposes:

• Learning about our accounting and bookkeeping services
• Submitting inquiries or requests for service proposals
• Accessing information and resources we provide to clients and visitors
• Communicating with our team regarding business matters
• Engaging our professional accounting services through proper channels

3. Service Access Requirements

To access certain features of our website or to engage our professional services, you may be required to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Fair Usage Guidelines

We expect all users to engage with our website and services in good faith. This includes providing truthful information, respecting our intellectual property, and communicating professionally with our team. We reserve the right to refuse service to anyone who violates these guidelines or engages in abusive behavior.

Account and Access Terms

5. Account Creation

When engaging our services, you may need to provide business and personal information to establish a working relationship. You agree to:

• Provide accurate, current, and complete information as requested
• Maintain and promptly update this information to keep it accurate and current
• Accept responsibility for all activities that occur through your engagement with our services
• Maintain the security and confidentiality of sensitive financial information

6. Account Security Responsibilities

You are responsible for safeguarding access to any secure portals, shared documents, or communication channels we establish. If you believe there has been unauthorized access to your information or account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

7. Service Suspension and Termination

We reserve the right to suspend or terminate access to our services if you violate these Terms of Service, fail to pay for services rendered, provide fraudulent information, or engage in conduct that we determine to be harmful to our business or other clients. You may also terminate your engagement with our services in accordance with the terms of any service agreement between us.

Service Availability and Modifications

8. Service Uptime and Maintenance

While we strive to ensure our website is accessible at all times, we do not guarantee uninterrupted availability. The website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We are not liable for any inconvenience or loss resulting from website downtime.

9. Feature Availability

We continuously work to improve our services and website functionality. Features, content, and services may be added, modified, or discontinued at our discretion. We will make reasonable efforts to notify clients of significant changes that affect contracted services.

10. Geographic Restrictions

While we serve clients worldwide, certain services may be subject to geographic limitations based on regulatory requirements, licensing restrictions, or practical considerations. We will inform you if geographic factors affect our ability to provide specific services to you.

11. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. This includes pricing, service offerings, website features, and operational procedures. Material changes to contracted services will be communicated to affected clients in advance when reasonably possible.

Intellectual Property Rights

12. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Tangent Prime or our content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our content without our express written permission.

13. User-Generated Content Rights

When you submit information, documents, or other content to us through our website or in connection with our services:

• You retain ownership of your content and data
• You grant us a limited license to use your content solely for the purpose of providing our services to you
• You represent that you have the right to share the content with us
• You agree that we may retain copies of your content as required for legal or regulatory compliance

14. License Grants

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for its intended purposes. This license does not include any right to resell or commercial use of our website or its content, any downloading or copying of information for the benefit of another party, or any use of data mining or similar extraction tools.

15. Copyright and Trademark Notices

The Tangent Prime name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Tangent Prime. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

Professional Services Engagement

16. Service Agreements

These Terms of Service govern your use of our website. Engagement of our professional accounting and bookkeeping services is governed by separate written service agreements. Those agreements include:

• Scope of services to be provided
• Fees and payment terms
• Responsibilities of both parties
• Confidentiality obligations
• Professional standards and compliance requirements
• Limitation of liability and dispute resolution procedures

In the event of any conflict between these Terms of Service and a signed service agreement, the service agreement takes precedence.

Disclaimers and Limitations

17. Website Content Disclaimer

The information provided on this website is for general informational purposes only. It does not constitute professional accounting, tax, or legal advice. You should not act upon this information without seeking professional counsel tailored to your specific situation. We make no representations or warranties about the accuracy, reliability, or completeness of any information on this website.

18. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Tangent Prime. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party content or services.

19. Indemnification

You agree to defend, indemnify, and hold harmless Tangent Prime, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the website or services, your violation of these Terms of Service, or your violation of any rights of another party.

20. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these Terms of Service or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.

21. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting an updated version on this page with a new effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms.

We encourage you to review these Terms of Service periodically to stay informed of any updates.

22. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Service will otherwise remain in full force and effect and enforceable.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Tangent Prime regarding use of our website. These terms supersede all prior or contemporaneous communications and proposals between you and Tangent Prime.

Questions About These Terms

If you have questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

Phone: +1 (416) 847-2953

Mail: 100 King Street West, Suite 5600, Toronto, ON M5X 1C7, Canada

Contact Information